- Support from family and friends is linked with better self-care and blood sugar, but it works best as teamwork, not policing.
- If the person takes insulin or a sulfonylurea, learn to recognize and treat low blood sugar with the 15-15 rule.
- Caregivers need support too. Looking after your own health helps you help them.
When someone you love has type 2 diabetes, it can be hard to know how to help. Say too little and you may feel you are watching them struggle. Say too much and it can feel like nagging. This guide covers practical ways to support someone, what to do in an emergency, and how to look after yourself along the way.
Be a teammate, not the “diabetes police”
Studies show that supportive family involvement is linked with better self-management, while critical or controlling behavior, such as commenting on every food choice, is linked with worse outcomes and more distress. The person with diabetes is in charge of their own condition. Your role is to make healthy choices easier.
- “How can I help this week?”
- Cooking the same healthy meals for everyone
- Going for a walk together after dinner
- Coming to appointments if they want you there
- Celebrating effort, not just numbers
- “Should you really be eating that?”
- Commenting on every glucose reading
- Scare stories about complications
- Hiding food or making separate “diabetic” meals
- Taking over without asking
Practical ways to help
Keep water, fruit and vegetables visible at home, and sweets and sugary drinks less so. Everyone benefits.
Walks, dancing, gardening or a class are more fun with company.
Appointment reminders, prescription refills or a weekly pill organizer, if they want help.
Join a diabetes education session. Reading this series is a great start.

Low blood sugar: know the signs
People taking insulin or sulfonylureas (such as gliclazide or glimepiride) can develop low blood sugar (hypoglycemia), usually below 70 mg/dL (3.9 mmol/L). It can come on quickly. Signs include:
Often the first signs, along with hunger and anxiety.
Trouble concentrating, unusual behavior, slurred speech. It can look like being drunk.
Weakness, headache, tingling lips.
Nightmares, sweating, or waking with a headache.
How to help: the 15-15 rule
If they are awake and can swallow
Emergency: if the person is unconscious, having a seizure or cannot swallow safely
- Do not put food or drink in their mouth.
- Give glucagon if it has been prescribed and you have been shown how (nasal spray or injection).
- Call your local emergency number (911 in the US). Place them on their side.
Ask the person’s care team whether glucagon is right for them, and learn where it is kept. You can read more in Type 2 Diabetes Medicines Explained.
When to get help for high blood sugar
Seek urgent care if the person has very high readings with vomiting, extreme thirst, confusion, drowsiness or signs of dehydration, especially when they are ill. See Early Signs and Symptoms for the warning signs.
Looking after yourself
Caring for someone, especially an older parent or someone with complications, can be tiring. Caregivers often put their own health last.
- Share the load with other family members, and accept offers of help.
- Keep your own check-ups. If you share genes or habits, your own diabetes risk may be higher. Try our Diabetes Risk Check.
- Protect time for sleep, activity and things you enjoy.
- Talk to someone if you feel overwhelmed. Caregiver support groups exist in many communities and online.
If the person you care for seems low or overwhelmed, read Diabetes Distress and Depression together.
Common questions
How can I bring up concerns without causing an argument?
Choose a calm moment, use "I" statements ("I worry when…") rather than blame, and ask how they feel about their diabetes before offering ideas. Asking "What would be most helpful from me?" invites teamwork instead of defensiveness.
Should I keep sweets out of the house?
Many families find it easier if tempting foods are not always on display, and everyone benefits from fewer sugary snacks. People with diabetes can still enjoy treats in moderation, so talk together about what feels supportive rather than making rules on their behalf.
What should be in a hypo kit?
Glucose tablets or gel, a small juice box or regular soda, a longer-acting snack such as crackers, the person's meter, and glucagon if prescribed. Keep one at home, one in the car and one in their bag, and check expiry dates regularly.
- Support works best as teamwork: encourage, share healthy habits and ask how to help.
- Learn the signs of low blood sugar and the 15-15 rule.
- Call for emergency help if the person cannot swallow or is unconscious.
- Look after your own health too. Back to the start: What is type 2 diabetes?
Type 2 Diabetes Basics: all 18 articles
- What Is Type 2 Diabetes?
- Type 2 Diabetes Risk Factors
- Early Signs and Symptoms
- How Type 2 Diabetes Is Diagnosed
- A1C vs Blood Glucose
- Diabetes and Your Heart
- Preventing Long-Term Complications
- Type 2 Diabetes Medicines Explained
- GLP-1 Medicines: What to Expect
- Taking Your Medicines Consistently
- When Your Diabetes Changes
- Digital Tools: Meters, CGMs and Apps
- How to Read a Nutrition Label
- Carb Counting Made Simple
- Small Food Swaps for Lower Blood Sugar
- Travelling With Diabetes
- Diabetes Distress and Depression
- Caring for Someone With Type 2 Diabetes
Sources
- Mayberry LS, Osborn CY. Family support, medication adherence, and glycemic control among adults with type 2 diabetes. Diabetes Care. 2012;35(6):1239–1245.
- American Diabetes Association Professional Practice Committee. 6. Glycemic Goals, Hypoglycemia, and Hyperglycemic Crises: Standards of Care in Diabetes—2026. Diabetes Care. 2026;49(Suppl 1):S132.
- National Institute of Diabetes and Digestive and Kidney Diseases. Low Blood Glucose (Hypoglycemia).
- Centers for Disease Control and Prevention. Treatment of Low Blood Sugar (Hypoglycemia).
- Young-Hyman D, et al. Psychosocial care for people with diabetes: a position statement of the American Diabetes Association. Diabetes Care. 2016;39(12):2126–2140.
This article is for general education and is not a substitute for advice from your own doctor, diabetes educator or pharmacist.

